Each piece of Lunar Moth Jewellery is Handcrafted to order, meaning that it can take upto 5 working days before your order is dispatched.
If you need your jewellery for a specific date, please let us know, and we will do our best to accommodate your request.
All of our jewellery is sent out via Royal Mail First Class delivery. This service is fully tracked, and we will provide you with a tracking number once your order has been dispatched.
Each piece of jewellery is packaged in Lunar Moth Jewellery’s bespoke jewellery boxes and carefully wrapped into a delivery box.
Once your online order has been made, we will send an order confirmation, and a further email to advise of dispatch.
Recorded Delivery is £4.95 and requires a signature upon receipt.
International Orders are £12 per order. You may be required to pay for the customs in your own country.
Your order will arrive in a secure plain unmarked package.
If you require your order urgently, please do contact us as we may be able to make provision for this.
Please do not hesitate to contact us if you have any questions about our delivery times or services.
Thank you for choosing Lunar Moth Jewellery!
Your personal data maybe collected on site via:
Compitions, Promotions & Surveys
Automated Technolgies. As you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies.
Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Paypal based outside the UK.
Third Party Links
The site may include links to third-party websites, plug-ins and applications. By clicking on those links or enabling those connections you may allow third parties to collect or share data about you.
Lunar Moth Jewellery conforms to the UK Data Protection Act. Any information you provide is treated in strict confidence and is stored in a secure location.
We ensure that your personal data is protected by the appropriate security measures to prevent accidental loss, unauthorised use, alteration or disclosure.
In addition, we only share your personal data with those employees, or third parties who have a business need to know. These individuals and entities are subject to duties of confidentiality and will only process your data on our instructions.
Data that maybe collected:
Contact information - including email address.The internet protocol (IP) address used to connect your computer to the internet.
Browser type and version.
Operating system and platform you use to connect to the internet.
Demographic information such as postcode, preferences and interests.
Areas of our online services that you viewed or searched for.Uniform Resource Locators (URL’s) from or through which you entered or exited our online services and the date and time of such activity.
Other information relevant to customer surveys and/or offers.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.